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03/27/2013
Credit card processing service Securus Payments of Portland, Ore., is ringing up a pattern of complaints for sales practices and contract issues.
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04/12/2012
Complainants Contest Liens from Roofing Suppliers
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03/07/2012
Pre-purchase and post-purchase, it is critical to understand consumer rights in case issues arise
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08/23/2010
Getting Deals, Understanding the Cooling-Off Rule and More
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07/13/2010
BBB Provides Homeowners with Reliable Home Improvement Tools
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11/17/2009
Natural Disaster Victims: Beware of Fly-By-Night Repair Companies and Charities
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11/11/2009
Finding Reputable Snow Removal When Avoiding Shoveling
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01/01/2002
Washington, D.C. — Free trial offers can be a great way to try new products or services without making a long-term commitment to a membership, subscription or extended service contract. But mark your calendar: If you don't cancel before the trial period ends, your acceptance of a free trial offer may be an agreement to buy other products and services.
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10/01/2001
If you are buying a car or major appliance, whether in a retail store, by catalog, or online, you may be offered a service contract. To many consumers, buying a service contract is like buying "peace of mind" from repair hassles. An estimated 50% of all new car buyers, and many used-car and major appliance buyers, purchase service contracts. The cost can range from $50 to $500, depending on the length and amount of coverage provided. Some consumers, however, may be paying for more protection than they need.
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05/01/1997
Buying a car? You also may be encouraged to buy an auto service contract to help protect against unexpected, costly repairs. While it may sound like a good idea, don't buy in until you understand both the terms of the contract and who is responsible for providing the coverage.
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05/01/1997
If you live in Washington, D.C. and are thinking about making improvements to your home, selecting a contractor is the first and most important step in the process. The Federal Trade Commission offers the following tips and checklist to help you along.
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