From January to March 2012, Better Business Bureau’s complaint statistics reveal that different states—Alaska, Oregon and Western Washington—attract different industry complaint patterns.
Aside from auto dealers, auto repair companies, contractors and other common categories on the top 20 most-complained-about industries list, BBB has identified that:
Complaints on Alaska-based companies center on motor homes, hotels, credit unions and jewelers: akorww.bbb.org/top20ak. Meat sales are also fixed to Alaska’s list.
Commonly, complaints on Oregon-based companies correlate with payday loans and financial services: akorww.bbb.org/top20or. Mattresses also sprang on to Oregon’s list.
Most complaints on Washington-based companies concern cellular telephones, computer software and Internet services: akorww.bbb.org/top20wa. Tax return preparation is not exempt from Washington’s list.
To view the states’ combined top 20 inquiries and complaints, visit
akorww.bbb.org/top20. Use bbb.org to
inquire before doing business or
complain after.
About your BBB serving Alaska, Oregon and Western Washington:
Working to advance marketplace trust, BBB is a neutral not-for-profit organization supported by BBB Accredited Businesses. BBB provides ethical business standards, BBB Business Reviews, Charity Reviews, complaint handling, marketplace events and tips. For more information, contact BBB or visit www.bbb.org.
